2. Group Lesson Policy

• Rates are based on the session reserved, not the number of athletes who attend.
  Example: If a 4-athlete session is booked and only 3 athletes attend, the 4-athlete rate applies.

• Group sessions are capped at the listed maximum (e.g., 6 athletes in a Large Group).

• All athletes must arrive on time and be ready to train. Sessions begin and end promptly as scheduled.

• Athletes are grouped by program level and age to ensure optimal training and safety.

3. Guest Policy

• Guest drop-in fees apply:

  • $5 per guest for 30-minute lessons

  • $10 per guest for 1-hour lessons

• Guest fees are billed to the booking member’s card on file unless paid in person.

• All guests must have a signed waiver on file before participating.

• Guest attendance is subject to space availability and coach approval.

4. Membership Policy

• Active paid membership is required to access member pricing, priority booking, and exclusive events or workshops.

• Memberships are billed automatically each month.

• Membership initiation fees and monthly dues are outlined on the Memberships & Pricing page.

• Memberships are non-transferable and must remain in good standing to retain benefits.

• Multi-athlete memberships apply only to siblings living in the same household.

• Memberships may be canceled with 30 days’ written notice to billing@elevationsportstraining.com.

• Initiation fees are non-refundable.

5. Cancellation & No-Show Policy

• Cancellations require at least 24 hours’ notice.

• Lessons canceled within 24 hours are billed at the full session rate.

• No-shows are billed at the full session rate.

• Emergencies will be reviewed on a case-by-case basis; reschedules are not guaranteed.

• For multi-week sessions or clinics, cancellations made 14 days prior to start receive a full refund. No refunds after the program begins unless approved by management.

6. Payment Policy

• A valid credit or debit card must remain on file for all active members.

• Elevation Sports Training reserves the right to charge cards on file for:

  • Guest drop-in fees

  • No-shows or late cancellations

  • Outstanding balances

  • Taxes or processing fees where applicable

• Payment failures must be resolved within 5 business days to avoid suspension of membership or session access.

7. Facility & Safety Policy

• Parents/guardians must ensure athletes arrive on time and with proper athletic attire.

• Coaches reserve the right to modify or end sessions early if unsafe behavior occurs.

• Athletes must treat all coaches, peers, and equipment with respect.

• Food and drink are limited to water and approved sports beverages in training areas.

• Waivers must be signed by all athletes (and parents/guardians for minors) prior to participation.

• Elevation is not responsible for lost or stolen items.

8. Health, Injury, & Weather Policy

• Athletes should not attend training when ill or injured. Please notify coaches in advance if recovering from an injury.

• In the event of severe weather or unsafe conditions, outdoor sessions (including sand training) may be delayed, moved, or rescheduled.

• If Elevation cancels a session due to weather or facility issues, a makeup session will be provided.

• Emergency services will be contacted if needed.

9. Code of Conduct

• Elevation Sports Training fosters a culture of respect, effort, and integrity.

• Bullying, profanity, or disrespect toward coaches, staff, or peers will not be tolerated.

• Parents are expected to maintain positive, supportive sideline behavior.

• Elevation reserves the right to suspend or remove participants for misconduct without refund.

10. Photo, Media, & Communication Policy

• Photos and videos may be taken during training sessions for promotional purposes.

• By registering, you grant Elevation permission to use images of your athlete for training or marketing unless you opt out in writing.

• We respect your privacy — your contact information is used solely for Elevation communications and will never be sold or shared.

11. Liability Waiver

• Participation in athletic training involves inherent risks.

• By registering, you acknowledge and accept these risks and waive claims against Elevation Sports Training and its staff, except in cases of gross negligence.

• A signed waiver (via Outseta) is required for all athletes before participation.

12. Shipping & Delivery

Each piece is crafted on demand through our trusted fulfillment partner to ensure quality, comfort, and precision in every detail.
Orders within the United States typically arrive within 3–7 business days after processing.

• Signature shipping: $8.50 on all domestic orders.

• Free shipping: Orders totaling $120 or more.

• Every order is packaged with care to reflect the elevated standards and performance-driven spirit of Elevation Sports Training.

13. Updates to Policies

• Elevation Sports Training reserves the right to update these policies at any time.

• Updates will be posted on our website and emailed to active members. Continued participation constitutes acceptance of any updates.